Terms and Conditions

Last updated: January 2025

1. Agreement to Terms

By accessing or using xTriam's services, including bpmPro, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Services

xTriam provides bpmPro, a Salesforce-native business process management software designed for window and door contractors. Our services include software access, implementation support, training, and ongoing customer support.

3. User Accounts

To use our services, you must create an account and provide accurate information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us of any unauthorized use

4. Subscription and Payment

bpmPro is offered on a subscription basis. Payment terms are established in your service agreement. Subscriptions automatically renew unless cancelled according to the terms of your agreement.

5. Acceptable Use

You agree not to:

  • Use our services for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Transmit viruses or malicious code
  • Resell or redistribute our services without authorization

6. Intellectual Property

bpmPro and all related content, features, and functionality are owned by xTriam and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited license to use our services for your business purposes only.

7. Data Ownership

You retain ownership of all data you input into bpmPro. We do not claim ownership of your business data. You grant us permission to use your data solely to provide and improve our services.

8. Limitation of Liability

To the maximum extent permitted by law, xTriam shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted or error-free.

10. Termination

Either party may terminate the service agreement according to the terms specified in your subscription agreement. Upon termination, your access to bpmPro will be discontinued.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our services. Continued use after changes constitutes acceptance.

12. Governing Law

These terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

13. Contact Information

For questions about these terms, please contact us:

  • Email: sales@xtriam.com
  • Phone: (305) 204-9694
  • Address: 5966 S Dixie Hwy Ste 300, South Miami, FL 33143