Terms and Conditions for xTriam.com
Effective date: November 5, 2025
Welcome to xTriam.com, operated by xTriam LLC. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By accessing xTriam.com, scheduling a demo, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.
2. Description of Services
xTriam LLC provides business process management software (bpmPro) designed for the window and door industry. Our website offers information about our products, demo scheduling, and related services.
3. Use of Website
3.1. Permitted Use
You may use xTriam.com for lawful purposes only. You agree not to:Use the website in any way that violates any applicable federal, state, local, or international lawTransmit any viruses, malware, or other malicious codeAttempt to gain unauthorized access to any portion of the website or its systemsInterfere with or disrupt the website or serversUse automated systems (bots, scrapers) to access the website without our express written permission
3.2. User Accounts
If you create an account or access our software services, you are responsible for:Maintaining the confidentiality of your login credentialsAll activities that occur under your accountNotifying us immediately of any unauthorized use
4. Intellectual Property Rights
4.1. Ownership
All content on xTriam.com, including but not limited to text, graphics, logos, images, software, and the bpmPro software itself, is the property of xTriam LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.
4.2. Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use xTriam.com and our services for their intended purposes. You may not:Copy, modify, or distribute any content from our website without written permissionReverse engineer, decompile, or disassemble our softwareRemove any copyright or proprietary notices
5. Demo Scheduling and Services
5.1. Demo Requests
When you schedule a demo through our booking system (Calendly), you agree to:Provide accurate and complete informationAttend the scheduled demo or cancel with reasonable noticeComply with our SMS communication terms if you consent to receive text messages
5.2. No Guarantee
Scheduling a demo does not guarantee that bpmPro is suitable for your business needs. We reserve the right to decline service to any prospective client at our discretion.
6. SMS Text Messaging Terms
By providing your mobile phone number and consenting to receive SMS messages:You agree to receive automated marketing text messages from xTriam LLCYou acknowledge that consent is not required to schedule a demo or purchase servicesYou understand that message and data rates may applyYou may opt out at any time by replying STOPFor complete SMS terms, please see Section 7 of our Privacy Policy.
7. Pricing and Payment
7.1. Pricing
All prices for bpmPro and related services are subject to change without notice. We will provide pricing information during demos and in written proposals.
7.2. Payment Terms
If you purchase our services:Payment terms will be specified in your service agreement or invoiceYou agree to pay all fees in accordance with the payment termsLate payments may result in service suspension or termination
7.3. Refunds
Refund policies, if applicable, will be outlined in your specific service agreement.
8. Disclaimers and Limitations of Liability
8.1. "As Is" Basis
xTriam.com and our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8.2. No Guarantee of Results
While we strive to provide high-quality software and services, we do not guarantee that bpmPro will meet your specific business needs or produce particular results.
8.3. Limitation of Liability
To the fullest extent permitted by law, xTriam LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from:Your use of or inability to use our website or servicesAny unauthorized access to or alteration of your dataAny errors, omissions, or interruptions in serviceOur total liability for any claims arising from these Terms and Conditions or your use of our services shall not exceed the amount you paid to xTriam LLC in the twelve (12) months preceding the claim.
9. IndemnificationYou agree to indemnify, defend, and hold harmless xTriam LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from:Your use of xTriam.com or our servicesYour violation of these Terms and ConditionsYour violation of any rights of another party
10. Third-Party Links and Services
xTriam.com may contain links to third-party websites or services (including Calendly for demo scheduling). We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party services is at your own risk.
11. TerminationWe reserve the right to terminate or suspend your access to xTriam.com and our services at any time, without notice, for conduct that we believe:Violates these Terms and ConditionsIs harmful to other users, us, or third partiesViolates applicable laws or regulations
12. Modifications to Terms
xTriam LLC reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to xTriam.com with an updated effective date. Your continued use of the website after changes constitutes acceptance of the modified terms.
13. Governing Law and Dispute Resolution
13.1. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
13.2. Jurisdiction
Any disputes arising from these Terms and Conditions or your use of xTriam.com shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
13.3. Informal ResolutionBefore filing any legal action, you agree to first contact us at sales@xtriam.com to attempt to resolve the dispute informally.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Entire AgreementThese Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and xTriam LLC regarding your use of xTriam.com and supersede any prior agreements.
16. Contact InformationIf you have any questions about these Terms and Conditions, please contact us at:
xTriam LLC
Email: sales@xtriam.comPhone:
(305) 204-9694
By using xTriam.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
