Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, fill out a form, or contact us for support.

This information may include:

  • Name and contact information (email, phone, address)
  • Company name and job title
  • Account credentials
  • Payment information
  • Communications you send to us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Send marketing communications (with your consent)
  • Monitor and analyze trends and usage

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants)
  • Law enforcement when required by law
  • Other parties with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Our platform is built on Salesforce, which maintains industry-leading security certifications including SOC 2 Type II compliance.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request data portability

6. Cookies

We use cookies and similar technologies to collect information about your browsing activities. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have questions about this privacy policy, please contact us:

  • Email: sales@xtriam.com
  • Phone: (305) 204-9694
  • Address: 5966 S Dixie Hwy Ste 300, South Miami, FL 33143